Dublin City Council removed a man from the social housing list without trying to email or phone him, the Ombudsman finds

Ireland's Ombudsman, in his 2025 annual report published in July 2026, described a Dublin man removed from Dublin City Council's social housing list in 2020 after he did not return a Social Housing Assessment survey form. The council said reminder letters had been sent, but the Ombudsman found no evidence it tried to contact him by email or mobile phone, although it held both details.